East Texas Problem Vehicle Solutions Privacy Statement

East Texas Problem Vehicle Solutions by Don Crites collects information through the Quick Shop Form in order to review problem vehicle submissions and follow up with repair shops about possible next practical steps.

Information collected may include shop contact information, authorized representative information, vehicle details, VIN or license plate information, owner/customer information if provided, lienholder or finance company information if provided, photos, invoices, work orders, estimates, messages, notices, storage records, tow records, and other documents submitted by the shop.

This information is used only to review the submitted vehicle situation, communicate with the shop, request additional information when needed, identify possible administrative next steps, coordinate paperwork support when appropriate, and discuss possible owner-direct sale, buyer connection, vehicle removal, or other practical resolution options.

Information may be shared only as needed with the submitting shop, the vehicle owner or customer if appropriate and authorized, a prospective buyer or service provider if needed for a possible resolution, a county tax office, TxDMV, towing/storage provider, title-related service provider, attorney, or other party reasonably necessary to review or resolve the vehicle situation.

East Texas Problem Vehicle Solutions does not sell submitted information.

Reasonable efforts are made to keep submitted information private and secure. However, email, text messages, online forms, and cloud storage may carry some risk. Shops should avoid submitting unnecessary sensitive personal information unless it is needed for review.

Submitting the form does not obligate the shop to move forward with any paid service, sale, removal, or paperwork process.

A shop may request correction or deletion of submitted information by contacting East Texas Problem Vehicle Solutions. Some records may need to be retained for business, documentation, dispute-prevention, or legal compliance purposes.

Last updated: May 9, 2026